Company
Our core competency is detailed service delivery in IT service management. This starts with consultation and goes through to the full implementation of our services. Complexity and non-transparency are a thing of the past for your company: We let you focus on the essentials of the business, making it easier to work.
We have been supporting national and international companies since 1998. Our way of working is characterized by punctuality, individuality and transparency. Regular training keeps our staff up to date to provide the best solution, even with increasing demands.This applies above all to the shift in technical IT to service-oriented providers where increasingly complex processes need to be taken into account. We use our consulting services to translate complexity into services that are transparent to you and to implement them with our managed services.
Our customers can be found in every area, from midsize businesses to large corporations.
Our story
See our history since 1998 present in the market. We build important quality working relationships along our path.
1998
Felix Network Foundation
Development of an IT self-service portal (Victor) and IT service desk (felix).1998 - 2003
Projects in eCollaboration and Service Management Environment
In the IT, automotive, chemical and logistics sectors in Europe, South Africa and the USA.2003
Structuring and further development of service level management
In one of the largest car manufacturers.2006
Acquisition of service design projects
From consulting to operational implementation of Service Design Packages (SDP), Financial Management (FM), and Service Catalog Management (SCM).2013
Name change to
GmbH & Co. KG2014
Moving to Stuttgart.
2015
Managed Services in ITSM Service Design
Service level management for one of the largest car manufacturers.2018
Rename felix networks to nuvolax GmbH & Co. KG
Today
End-to-End Consulting, Implementation, and Support / Managed Service Providers for ServiceNow-Based Solutions
