Our core competency is detailed service delivery in IT service management. This starts with consultation and goes through to the full implementation of our services. Complexity and non-transparency are a thing of the past for your company: We let you focus on the essentials of the business, making it easier to work.We have been supporting national and international companies since 1998. Our way of working is characterized by punctuality, individuality and transparency. Regular training keeps our staff up to date to provide the best solution, even with increasing demands.
This applies above all to the shift in technical IT to service-oriented providers where increasingly complex processes need to be taken into account. We use our consulting services to translate complexity into services that are transparent to you and to implement them with our managed services.
Our customers can be found in every area, from midsize businesses to large corporations. P>
See our history since 1998 present in the market. We build important quality working relationships along our path.
Felix Network FoundationDevelopment of an IT self-service portal (Victor) and IT service desk (felix).
1998 - 2003
Projects in eCollaboration and Service Management EnvironmentIn the IT, automotive, chemical and logistics sectors in Europe, South Africa and the USA.
Structuring and further development of service level managementIn one of the largest car manufacturers.
Acquisition of service design projectsFrom consulting to operational implementation of Service Design Packages (SDP), Financial Management (FM), and Service Catalog Management (SCM).
Name change to
GmbH & Co. KG
Moving to Stuttgart.
Managed Services in ITSM Service DesignService level management for one of the largest car manufacturers.
Rename felix networks to nuvolax GmbH & Co. KG
End-to-End Consulting, Implementation, and Support / Managed Service Providers for ServiceNow-Based Solutions